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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each page. A pop-up window will show up. It contains elaborate info about all the actions that you can carry out on the given page. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of instructional videos demonstrating how to work with our Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by actual clients and offers real solutions. We constantly update our FAQ database with new entries in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of technical support engineers available 24x7 and eager to assist you with any issue. Each trouble ticket you submit will be responded to in less than one hour (the average support ticket response time is only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 244746

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com